Can government support influence the long-term adoption of cashless payment systems? Join us as we delve into the findings of the paper “Quick Response Indonesian Standard (QRIS): Does Government Support Contribute to Cashless Payment System Long-term Adoption?” co-authored with my student, Ajeng Awliya Puspitasari from Universitas Indonesia.
📄 Read the full paper using the link below (https://doi.org/10.35313/jmi.v2i1.29)
Key Points:
Survey of 275 Indonesian respondents using QRIS.
Analysis using Partial Least Squares (PLS) with SmartPLS software.
Government support significantly enhances behavioral intention to continue using QRIS, mediated by trust and perceived usefulness.
Critical factors influencing behavioral intention include effort expectancy, social influence, innovativeness, and perceived usefulness.
Practical recommendations for maximizing QRIS adoption through targeted campaigns, influencer involvement, and enhancing user experience and trust.
Understanding these dynamics helps shape strategies for promoting cashless payments and improving the overall user experience with QRIS.
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